AI Agent
Conversational AI Agent for Serhii Lysenko & Partners Law Firm
A consultative AI agent answers client questions, provides guidance on legal services, submits requests, and accepts inquiries 24/7.
Technology stack
Client
Serhii Lysenko & Partners is a Ukrainian law firm providing legal services, including complex and non-standard legal matters.
Problem
Client inquiries are diverse and often require initial clarification.
It’s not possible to dedicate enough time to every inquiry—especially in the format of short free consultations.
Solution
We developed an AI agent with a dynamic knowledge base that is continuously updated.
The agent conducts dialogues about the firm’s services and workflow, provides initial consultations, offers extended consultations with lawyers, captures requests, and forwards them via email.
Result
Stable daily conversations
Initial service consultations
Automated handling of typical inquiries
Satisfied users
Implementation stages
Week 01
Scoping
Business process analysis and solution architecture definition.
Week 02
Preparation
Infrastructure setup.
Development
Building AI agents and required integrations.
Week 03
Development
Building AI agents and required integrations.
Week 04
Implementation
Launching into real operational scenarios.
Support period
Training
Adapting logic and scenarios, and training on real cases.
Support
Ongoing maintenance, quality control, and stability monitoring.